Surepaint

Frequently Asked Questions

It takes about 1.5 to 2.5 weeks for our team to paint an average-sized home that needs only minimal preparations. For larger homes or for more extensive preparation, it takes us about 2.5 to 4 weeks. These estimates depend on weather and how much preparation is required.

Our current booking period is around 2-4 weeks. We can start small jobs on short notice. However, larger jobs need to be booked into our schedule in advance.

Yes. We supply premium paints and materials for all our interior and exterior painting projects.

Yes. We have a $10-million public liability insurance, work cover insurance for our house painters, and a Category 3 residential & commercial painting QBCC license.

12 weeks after a quotation is issued for residential painting  projects, body corporate and commercial painting projects are 12 months.

10 years from the date of completion.

We offer an industry-leading warranty that all paints we apply won’t blister, flake or peel for 10 years and if they do we will fix it free of charge.

We are extremely proud to offer this class leading warranty system.

We are so confident in our quality residential painting service that we will issue it in writing.

Yes, we supply all height access equipment as standard for all our residential painting projects this covers trestles, planks, extension ladders etc.

We can also engage and supply full aluminium tube scaffold for any areas above 5.5 meters or areas with a width less than 1.1 meters.

We accept two (2) major payment methods: EFT and credit card.

When making payments by credit card its important to note that there is a surcharge.

For the safety of our customers and our staff we do not accept cash payments.

Surepaint provides high quality exterior house painting services across Greater Brisbane. If you’re unsure whether we can service your address, you can get in touch and we’ll provide confirmation.

The painting products we use are available in all colours. We use and recommend Haymes, an Australian-owned and manufactured high quality paint brand designed for Brisbane’s weather. We also use Dulux and other manufacturers and can tint the paints to provide the desired colour.

While we include a 10 year warranty on all our exterior house painting in Brisbane, the exact lifespan of your new coats of paint will be determined by the microclimate of the house and how much Eastern and Western sun the coatings are exposed to.

As a rule of thumb, we would highly recommended you repaint every 8 to 12 years, ideally around 10 years, to prolong the lifespan of the painted surface.

With exterior house painting in Brisbane, the weather can always play a factor. There is no fool-proof way to deal with it rather than arriving on site every day to see what we can achieve, and not taking the weather forecast too literally (we’ve all experienced an incorrect forecast before). We’ll keep you regularly updated with our progress and any delays to your painting project.

The time of year you get your home painted doesn’t really make a difference, even in Brisbane’s storm season. Surepaint works from January all the way through to December. As thunderstorms and rain often come later in the afternoon, we can still make progress as modern acrylic coats only need 2 hours to dry to a weatherproof level.

After the exterior painting is finished, Surepaint provides a minimum of 1 litre of all paint colours used so you can apply any small touch-ups in the future as needed.

We take great care to avoid making a mess of your family’s home interior, but should something like that occur, we’ll work to tidy it up and have the home looking clean. This is a rare occurrence thanks to our attention to detail, plus the measures we take to cover and protect the surfaces you don’t want painted.

Surepaint’s team of painters can service all types of body corporate properties, including the interior and exterior of the building. Our team can provide everything from patch jobs and maintenance plans to a full-scale tailored painting service:

  • Residential apartment blocks
  • Townhouse and unit complexes
  • Retail storefronts
  • Corporate office spaces

We can also paint a number of other commercial properties such as schools and even hospitals. We’ll work with you to understand the needs of the building and those who use it when planning your professional, tailored project.

You can bring any concern or query to our project manager, who’ll provide regular project updates, or our on-site foreman for immediate assistance. You can contact us at any time with any query.

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