At Surepaint™, your privacy is a top priority. Any information you provide through the contact form on this website is solely used to address your immediate enquiry and deliver the best possible service. We do not share, sell, or distribute your information to any third party.
This website utilises Google Analytics to monitor visitor patterns, helping us improve both our website and the services we offer. However, the information collected by Google Analytics is not used to identify any personal details about visitors.
Surepaint™ is not responsible for the content of external websites linked from this site or the privacy policies governing those external websites.
The kind of Personal Information that we collect from you will depend on how you use the website. The Personal Information which we collect and hold about you may include:
– Name
– Address
– Phone number
– Email address
– Other information you voluntarily provide to us during the course of interacting with us
In your interactions with us, we may include links to various third party websites. If we do that, the third parties will be responsible for their content and what they do with any personal information they collect.
The Privacy Act 1998 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.
Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable:
1. whether the information or opinion is true or not; and
2, whether the information or opinion is recorded in a material form or not.
If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “Personal Information” and will not be subject to this privacy policy.
Sensitive Information is defined in the Privacy Act as including information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive Information will be used by us only:
1. for the primary purpose for which it was obtained;
2. for a secondary purpose that is directly related to the primary purpose; and
3. with your consent or where required or authorised by law.
1. We may collect Personal Information from you whenever you input such information into the Website, related app or provide it to Us in any other way.
2. We may also collect cookies from your computer which enable us to tell when you use the Website and also to help customise your Website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
3. We generally don’t collect Sensitive Information, but when we do, we will comply with the preceding paragraph.
4. Where reasonable and practicable we collect your Personal Information from you only. However, sometimes we may be given information from a third party, in cases like this we will take steps to make you aware of the information that was provided by a third party.
1. We collect Personal Information to provide you with the best service experience possible on the Website and keep in touch with you about developments in our business.
2. We customarily only disclose Personal Information to our service providers who assist us in operating the Website. Your Personal Information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
3. By using our Website, you consent to the receipt of direct marketing material. We will only use your Personal Information for this purpose if we have collected such information directly from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive Personal Information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature, such as an unsubscribe button link.
1. We store your Personal Information in a way that reasonably protects it from unauthorised access, misuse, modification or disclosure. When we no longer require your Personal Information for the purpose for which we obtained it, we will take reasonable steps to destroy and anonymise or de-identify it. Most of the Personal Information that is stored in our client files and records will be kept for a maximum of 5 years to fulfil our record keeping obligations.
2. The Australian Privacy Principles:
– permit you to obtain access to the Personal Information we hold about you in certain circumstances (Australian Privacy Principle 12); and
– allow you to correct inaccurate Personal Information subject to certain exceptions (Australian Privacy Principle 13).
3. Where you would like to obtain such access, please contact us in writing on the contact details set out at the bottom of this privacy policy.
If you have a complaint concerning the manner in which we maintain the privacy of your Personal Information, please contact us as on the contact details set out at the bottom of this policy.
All complaints will be considered by and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
If you have any queries, or if you seek access to your Personal Information, or if you have a complaint about our privacy practices, you can contact us through:
Surepaint
22/47 Park Rd, Milton QLD 4064, Australia
+61 449 846 744
reception@surepaint.com.au
Surepaint™ isn’t just another painting company. With over 2,000 projects completed, we don’t just deliver exceptional results —
We set the benchmark for what a professional painting service should be.
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Surepaint™ acknowledges the Traditional Owners of the land on which we operate and pay our respects to Elders past, present, and emerging. We recognize the contributions of Aboriginal and Torres Strait Islander peoples, and we are committed to fostering respect, understanding, and inclusivity in the communities we serve.
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